PLEASE NOTE: Customer is responsible for shipping to and from ViewSonic.

All ViewSonic Online Store products carry a seven (7) day money-back guarantee. If your package from us is received in poor condition or shows any physical damage, please refuse the package and contact ViewSonic Customer Support at 800-688-6688. Any units received with shipping damage and not reported to ViewSonic within two (2) business days cannot be returned for replacement, credit or service under the warranty. If you need to return for credit or refund, please fill out the online Return Material Authorization (RMA) Request Form. Or contact us via e-mail or phone to obtain an RMA number and instructions. Our e-mail address is and our phone is 800-688-6688.

If returning product from a bundled promotion, returns must include all pieces of the bundle.

Please write the RMA number on the outside of the box (THIS IS EXTREMELY IMPORTANT), then pack the item in its original package or a container of sufficient strength or protection (ViewSonic will not be responsible for damage incurred during shipping to us) and return it within seven (7) days from the date you received it to:

 ViewSonic Corp.
 14035 Pipeline Ave
 Chino Ca 91710

If you would like to check on the status of an RMA request, please click here.