General Questions

How to activate vCast for Windows (ViewBoard Cast Pro)
To activate vCast for Windows/ViewBoard Cast Pro, you will need to acquire SW-101 through a ViewSonic Sales Representative or purchase it through the produc...
Sat, 16 Sep, 2023 at 9:45 PM
No audio when connected to a cable box or Blu-ray player via HDMI
Issue When connecting a media device, such as a cable box, DVD player, or Blu-ray player, through HDMI, there is video but no audio. Solution ...
Sat, 16 Sep, 2023 at 11:56 AM
ViewSonic Display Support with Crestron Controllers
ViewSonic's RS232 control codes have been added to the Crestron database as of version 68.00.002 under ViewSonicDisplays. Contact Crestron to downlo...
Tue, 8 Oct, 2019 at 9:47 AM
What is the difference between OTA and full firmware upgrade?
OTA Firmware Update: Executing an Over-The-Air (OTA) firmware update constitutes a differential upgrade that preserves the current configuration of the disp...
Mon, 10 Jul, 2023 at 2:20 PM
Display detected but no video with Intel Xe GPU
Description: If you have an Intel Xe GPU in your PC and you are using an HDMI cable to connect it to a ViewSonic display, you may encounter a problem where...
Sat, 20 May, 2023 at 12:03 AM
Problems with Chromium or Browser on IFP
Chromium and Browser are limited or lite versions of web browsers. They will have some feature limitations and there may be some websites they will not be ...
Thu, 15 Sep, 2022 at 7:24 PM
Authorization Error when trying to login into Google Account from WhiteBoard or Cloud Storage in Folders
The ViewBoard uses the pre-installed Browser application by default, when logging into Google from WhiteBoard or binding Cloud Drives in the Folders applic...
Thu, 21 Sep, 2023 at 9:32 AM
How do I choose the right size of Interactive Flat Panel Display for my classroom?
The optimum ViewBoard screen size largely depends on the furthest distance from where the screen will be viewed (i.e. the back of the class).  Click on the...
Wed, 9 Jan, 2019 at 3:14 AM
Does ViewSonic offer free training to end-users on how to use their Interactive Flat Displays?
You can sign up for ViewSonic’s ViewSchoolsm online where you can watch Self-Guided videos, join live training events, and request On-Site Training.  Fo...
Wed, 9 Jan, 2019 at 3:14 AM
How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?
You can reach out to a reseller that works with your organization and they will contact ViewSonic for you.  You can also reach out to us directly or throug...
Wed, 9 Jan, 2019 at 3:14 AM