Applies to:
IFP62 Series ViewBoards
Hardware Required:
USB Flash Drive (FAT32 formatted) How to format a USB Drive to FAT32
Identifying the correct firmware pack
There are 2 methods to identify which firmware pack is for your device
1. Verify the Model Number through the Embedded Player Settings. Go to Settings > System > About Device
Download firmware pack
1. Proceed to the Download section of the device product page to download the firmware pack.
- IFP6562 65” 4K ViewBoard Interactive Display
- IFP7562 75” 4K ViewBoard Interactive Display
- IFP8662 86” 4K ViewBoard Interactive Display
2. Copy the "Firmware Pack" file to the root directory of the USB flash drive.
DO NOT unzip/extract the contents of the Firmware Pack. Copy as a .zip file.
3. Insert the USB flash drive into the USB port located on the side of the ViewBoard
4. Go to Settings > System > System update
5. Under Local Update click BROWSE
6. Select the USB flash drive
7. Select the firmware pack to start the update process
Wait for the upgrade to complete and ViewBoard to reboot.
Update will take approximately 5 minutes to complete. IMPORTANT: Do not power off device during update as it may result in a non-functioning unit
8. Once the unit reboot and returns to the ViewSonic Home screen, verify the unit's firmware version in the About Device. Go to Settings > System > About Device
For additional questions, please contact ViewSonic's Support at (800) 688-6688 or submit a support ticket by clicking here. ViewSonic's hours of operations at Monday-Friday 6 AM to 6 PM.