Auto Pivot function on VP2468/VP2768 suddenly didn't work with my iMac after upgrading MacOS to v10.12 Sierra. : ViewSonic Customer Care

Auto Pivot function on VP2468/VP2768 suddenly didn't work with my iMac after upgrading MacOS to v10.12 Sierra. Print

Modified on: Fri, 3 May, 2019 at 9:11 AM

To make auto pivot work, it's necessary to communicate between OS and monitor.

In Mac OS X or prior version, such communication is done by HDMI signal.

However, in Mac OS Sierra, Apple changed the behavior in which this is no longer communicated with HDMI signal.

As a result, it's necessary to connect both VP2468/VP2768 and iMac by a "type A to type B" USB cable as the followings

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