Do I need to install Windows 10 display drivers for my monitor?

Modified on Tue, 31 Dec, 2024 at 11:53 AM

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 operating system will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. 

Manual Update:

1. Right-click on the Windows icon in the taskbar.
Select Device Manager.
Double left-click on Monitors to expand the category.
Right-click "Generic PnP Monitor".
NOTE: Windows 10 will only show reference to "Generic PnP Monitor" under the monitor category in the device manager.
Select Update Driver.
Select "Search automatically for updated driver software".

Issue Remains?

If still unable to get the display listed or not getting all the features that are supported with the Windows PnP driver, you can download the driver from our website:

https://www.viewsonic.com/us/productresources

If the issue persists, check the following: 

Graphics Card (GPU) Driver: Make sure GPU drivers are fully up to date.
Ports: Test a different video port

For additional questions, please contact ViewSonic's Support at (800) 688-6688 or submit a support ticket by clicking here. ViewSonic's hours of operations at Monday-Friday 6 AM to 6 PM.