Issue: When VPC restarts, it will stop and remain on the startup splash screen.  If the VPC is powered off and then powered on, unit will boot as expected.

 

Cause: VPC BIOS is unable to reload the ViewSonic webcam (VB-CAM-001) driver when a RESTART of Windows is selected. 

 

Solution:

Bios update: Download an updated Bios file for the model below and follow installation instructions. Instructions are located in the zipped file. 


Project Version of BIOS should be MT43V-JHA 4-V0.10-A-PD x64 or newer


Links to the updated BIOS files

 

VPC15

http://www.viewsonicglobal.com/public/products_download/software/cd/VPC15.zip


VPC16

http://www.viewsonicglobal.com/public/products_download/software/cd/VPC16.zip


VPC17

http://www.viewsonicglobal.com/public/products_download/software/cd/VPC17.zip