How to cancel the daily rebooting of EP5520, EP5520T, EP5540, and EP5540T

Modified on Fri, 12 Aug, 2022 at 11:42 AM

Eposters are designed to reboot at certain intervals to clear memory issues that may be caused by the Android OS that is running on the unit.  The system reboots to avoid the cached memory of the Android system to cause a drop in system performance. 

Below are two methods to disable the reboot.

 


Method 1


1. Press the "up" https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzMwMzY2NTkxNTksImRvbWFpbiI6InZpZXdzb25pY3ZzaS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NzM4MDMyfQ.U0Hx3h-x8MxBv6i1fsTncUDpryzVrxAHOjr7Z7N8mwAbutton on the remote control to go to the dashboard.

2. Click/select the Group manager. 

a. Select player model.

b. Click “5 Device Setting”.

c. Deselect the text box of the Daily reboot time.

https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzMwMzY2NTkyNDAsImRvbWFpbiI6InZpZXdzb25pY3ZzaS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NzM4MDMyfQ.fl906ixeoK6kPy8k4eQ2nOgEOVCAIlMk_4rKXoszo10


d. Click/select Save changes

 

Due to technical limitation, we strongly recommend that you do not deselect the default setting of the daily reboot time. The Android system and vSignage may have a performance issue such as memory overloading or rebooting without notice.  

 

However, you may change the daily reboot time to a more suitable time frame to keep the system optimal. 



Method 2


To disable the unit from rebooting

1. Using the remote control press Input 2, 5, 8, 0 to get into the factory menu

2. Scroll down to "Other Options" in the menu (Image 1)

3. Scroll down to "Watch Dog" and set it to Off (Image 2)




Note: The unit can be manually rebooted at any time if needed.



   Image 1


Image 2


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