Power resetting a display is needed when it is not working properly and you are unsure of the cause of the problem. The problem arises when the system has built-up residual electrical charge in the capacitors and the only way to resolve it is to discharge the electrical load.

Here are some common problems that can be fixed by power resetting a monitor:

  • The display is not turning on.
  • The display is displaying a blank screen.
  • The display is displaying distorted images.
  • The display is not responding to input from the computer.

Power resetting a display can also be helpful if you have recently made changes to the monitor's settings and the monitor is not working properly after the changes. It is important to note that power resetting a monitor will not erase any of the monitor's settings. 


  1. Fully power down the display.
  2. Unplug the power cable from the display.
  3. Press and hold the display's power button for 30 seconds.
  4. After 30 seconds, release the power button.
  5. Reconnect the power cable and power on the display to test.
WARNING: This cannot be performed if your display has touch-enabled buttons instead of physical buttons.

If you have tried power resetting your monitor and it is still not working properly, you may submit a new ticket to ViewSonic's support by clicking on New Support Ticket.