Issue: The IFPXXG1 Series display shuts down after 4 hours of use and needs to be restarted. This is caused by an automatic standby setting. 


Applies to: IFPXXG1 Series Touch Displays

Instructions: 

  1. Using the remote control, press "INPUT 9 9 1" to access the debug menu.
  2. Select System Debug
  3. Set "AUTOMATIC STANDBY" from "On" to "Off"

The IFPXXG1 Series display will no longer turn off automatically. 



For additional questions, please contact ViewSonic's Support at (800) 688-6688 or submit a support ticket by clicking here. ViewSonic's hours of operations at Monday-Friday 6 AM to 6 PM.