FAQ
Please follow below instruction to see network condition and speed. Open myViewBoard for Windows Click "Settings menu" button Click "?&qu...
Wed, 9 Jan, 2019 at 3:15 AM
See if your GoToMeeting app is still operating in the background: Check your hidden icons Right Click on yourGoToMeeting Select Exit Suggested Me...
Wed, 9 Jan, 2019 at 3:16 AM
In order to receive your activation email from "service@myviewboard.com", you should check the following: Check your network connectivity. ...
Fri, 11 Oct, 2019 at 11:20 AM
Normally updates happen in the background when you close and reopen your computer's browser. If you haven't closed your browser in a while, you migh...
Wed, 9 Jan, 2019 at 3:16 AM
The best way to solve this issue is to uninstall myViewBoard extension on your browser, and then download the latest version on Chrome Web Store. Once you ...
Wed, 9 Jan, 2019 at 3:16 AM
The best way to solve this issue is to uninstall myViewBoard on your IFP, and then download the latest version on myViewBoard.com. Once you reinstalled the...
Wed, 9 Jan, 2019 at 3:16 AM
Double check your Cloud Storage Authentication, make sure you have bound them correctly. If your cloud storage is still not showing up, check the followi...
Wed, 9 Jan, 2019 at 3:16 AM
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: 1. Por...
Wed, 5 Jun, 2019 at 10:39 AM
1.Select the File Conversion Request tile on the myViewBoard interface 2.Upload your file (accepted files: .flipchart, .notebook, . enb) IMPO...
Fri, 28 Jun, 2019 at 5:08 PM
This issue may be due to the following: You may be experiencing issues connecting to the internet. Verify that you have an active internet connection ...
Fri, 28 Jun, 2019 at 5:10 PM