General Questions
General Questions
Is a Microsoft license necessary for ViewSonic MTR systems? Yes, Microsoft Teams Rooms require either a Basic or PRO license. Additionally, for PSTN cal...
Thu, 2 Jan, 2025 at 1:29 PM
In most cases, existing devices can be used. However, Microsoft and ViewSonic recommend replacing non-certified devices with Teams Rooms-certified ones to e...
Thu, 2 Jan, 2025 at 5:13 PM
While Wi-Fi can be used and an optional Wi-Fi dongle (ViewSonic VSB050) is required, it is not ideal since Quality of Service (QoS) may not be maintained. ...
Thu, 2 Jan, 2025 at 5:14 PM
What type of account is required for a ViewSonic MTR setup? A Teams Rooms setup needs a Resource Account to function effectively. Steps to create a ...
Fri, 20 Dec, 2024 at 10:27 AM
Can a ViewSonic Interactive Display work with a ViewSonic MTR? Yes, when a Windows-compatible interactive display is connected via HDMI and USB, users c...
Fri, 20 Dec, 2024 at 10:29 AM
How many screens can a ViewSonic MTR handle? The ViewSonic TeamJoin TRS10 and TRS10-UB solutions support one display at a time for extended Desktop. The...
Fri, 20 Dec, 2024 at 10:30 AM
Does the ViewSonic MTR support 21:9 ultra-wide aspect ratios? Yes, this aspect ratio is natively supported by ViewSonic MTR devices with resolution up t...
Fri, 20 Dec, 2024 at 10:32 AM
Can ViewSonic MTR systems join Zoom or Webex meetings? Yes, ViewSonic MTR devices support "Direct Guest Join," which enables participation in ...
Fri, 20 Dec, 2024 at 10:34 AM
What network configurations are necessary for ViewSonic MTRs to work properly? An active Internet and Microsoft 365 require specific network ports, IP a...
Fri, 20 Dec, 2024 at 10:42 AM
Are ViewSonic MTRs secure to use on enterprise networks? Yes, these systems are Teams Rooms-certified and meet all Microsoft security standards. Micr...
Fri, 20 Dec, 2024 at 12:55 PM