After a ViewBoard Display performs an OTA (Over-the-Air) update and it is stuck in a boot loop, cycling between the Viewsonic, perform a manual reflash of the unit.  The firmware file may have been corrupted during the download process. It is recommended that the ViewBoard is connected via Ethernet to ensure a constant connection to your network.

Make a note of the model of your board to download the correct version.  Download the firmware image from the product's page.

Example of Model

Click here for instructions on updating the IFPxx50 series

If you are unsure of the version of your product, submit a New Support Ticket with the serial number of your device for verification.

Choose the following values

Inquiry Type: Technical Support

Support Type: How To

Product Type: ViewBoad Displays