General Questions
If your remote control does not work correctly, please do the following: Check the batteries - make sure the polarity of +/- is correct. Replace the batt...
Wed, 9 Jan, 2019 at 3:15 AM
Extension cables, docking stations and longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the extension...
Wed, 9 Jan, 2019 at 3:15 AM
If the password for the projector has been lost or forgotten there is a way that it can be retrieved. Submit the error code displayed on the password scre...
Wed, 9 Jan, 2019 at 3:15 AM
If your speakers are not producing sound, check the following: The audio-output may be set to mute. Double-click the speaker icon in the task tray to see ...
Wed, 9 Jan, 2019 at 3:15 AM
If the image on your monitor/projector periodically changes color, has a predominant color hue over it (bluish, purplish image), or intermittently blanks ou...
Wed, 9 Jan, 2019 at 3:15 AM
When a digital signal is connected (HDMI, DisplayPort, or DVI) there will be certain options in the menu that will be grayed out. The digital signal has pre...
Wed, 9 Jan, 2019 at 3:15 AM
Lamps can be purchased from our Web store link below: https://www.viewsonic.com/parts/pj/accessories/lamp.html You can find the specific model o...
Mon, 25 Nov, 2019 at 4:20 PM
Disconnect and reconnect the audio source. If you are using the RF input, disconnect and reconnect the RF cable. Connect the audio source to a different s...
Wed, 9 Jan, 2019 at 3:15 AM
Turn off the power of the monitor/TV/ Projector and verify if the problem persists. If so, disconnect all inputs into the monitor/TV and verify again if th...
Wed, 9 Jan, 2019 at 3:15 AM
Check Power Check to make sure the display is turned on, which is usually indicated by some kind of light on the power button itself. If the light is on, t...
Wed, 9 Jan, 2019 at 3:15 AM