General Questions - Professional
General Questions - Professional
The Monitor OSD pivot function is only effective for the OSD window itself. You need to install the “Auto Pivot” application so that your OS can automatical...
Wed, 9 Jan, 2019 at 3:14 AM
The Auto Pivot function used DDC/CI to communicate with the monitor. Please make sure not to turn off the monitor’s DDC/CI setting when you are using the Au...
Wed, 9 Jan, 2019 at 3:14 AM
The OSD pivot function under OSD menu is only effective for the OSD menu itself. You need to install the “Auto Pivot” application so that your OS can auto...
Wed, 9 Jan, 2019 at 3:14 AM
Please update your monitor’s firmware to the latest version for the best performance from the Auto Pivot function. If your VP2468 monitor’s firmware versi...
Wed, 9 Jan, 2019 at 3:14 AM
Only the following models can support Auto Pivot function. VP2468/VP2771/VP2775/VP3268-4K/VP2785-4K
Wed, 9 Jan, 2019 at 3:14 AM
The input signal auto detect function is only available for specific models. Please check the User Guide to see whether your monitor supports this function...
Wed, 9 Jan, 2019 at 3:14 AM
Thunderbolt connections are compatible with the DisplayPort standard; you can use a mini DisplayPort cable to connect between your Apple MAC Thunderbolt con...
Wed, 9 Jan, 2019 at 3:14 AM
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby...
Wed, 9 Jan, 2019 at 3:14 AM
This issue occurs when “FW_Update_Tool_with_VP2468_M003” installed on Windows 10 Anniversary Update and been fixed in “FW_Update_Tool_with_VP2468_M004”. P...
Wed, 9 Jan, 2019 at 3:14 AM
This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retent...
Wed, 9 Jan, 2019 at 3:14 AM