ViewSonic Customer Care

Auto Pivot 7

• Why can’t my screen/window rotate to match the monitor’s orientation?
• Why is the Auto Pivot function not able to detect my monitor status?
• Why didn't my monitor Windows desktop automatically rotate to fit the direction of the monitor when the Auto Pivot function is enabled on my Windows OS?
• How to set "OSD Pivot" as "Auto" under OSD menu as it's greyed out?
• Why can’t my windows desktop rotate to match the monitor’s orientation when OSD Pivot function is set to Auto?

View all 7

Auto Detect 2

• How to enable the input signal auto detect function?
• Why can’t my monitor auto detect signal between different input sources?

General Questions 9

• Do VP series monitors support an Apple MAC Thunderbolt connection?
• Do the VP2468’s USB ports support Apple device power charging?
• How to check my monitor’s current firmware version?
• Why “FW_Update_Tool_with_VP2468_M003” still can’t detect my monitor even monitor power is ON and USB cable is connected to PC properly?
• Minor image retention may occur when a static image is displayed on the screen for extended periods of time.

View all 9