General Questions
Thunderbolt connections are compatible with the DisplayPort standard; you can use a mini DisplayPort cable to connect between your Apple MAC Thunderbolt con...
Wed, 9 Jan, 2019 at 3:14 AM
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby...
Wed, 9 Jan, 2019 at 3:14 AM
Go to OSD >> Setup Menu >> Information, where you will see your current FW Version. For VP2468 versions M001 and M002, this function is not su...
Wed, 9 Jan, 2019 at 3:14 AM
This issue occurs when “FW_Update_Tool_with_VP2468_M003” installed on Windows 10 Anniversary Update and been fixed in “FW_Update_Tool_with_VP2468_M004”. P...
Wed, 9 Jan, 2019 at 3:14 AM
This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retent...
Wed, 9 Jan, 2019 at 3:14 AM
The number of units able to be Daisychained together is dependent on the display, connector type and resolutions. Refer to the product's specifications...
Sat, 4 Apr, 2020 at 11:44 AM
Please make sure your DisplayPort input is connected to the monitor DisplayPort port or mini DisplayPort port, and not to the DisplayPort output port. If ...
Wed, 9 Jan, 2019 at 3:14 AM
To enable 4K at 60Hz over USB, go into the OSD Setup Menu -> Select ‘"SB 3.1" -> Select "Turn Off". * Using USB Type-C to disp...
Wed, 9 Jan, 2019 at 3:15 AM
You can visit https://color.viewsonic.com/support/software/ to check and download the latest firmware version with the update tool. Before using the updat...
Wed, 9 Jan, 2019 at 3:16 AM