•Before providing solution, make sure customer’s serial number is not in the BLACK(stolen units) list.
•Procedure to unlock customer’s projector
1.Customer follow user’s manual to get “Unlocking Codes”
2.Customer provides “Unlocking Codes” to ASP
3.ASP uses unlocking software(provided in FTP site or by ViewSonic) to get password
4.ASP provides the password to customer to unlock