This happens when the screen resolution is set to something higher than what the monitor can display. 

For example, if the monitor supports resolutions of up to 1080x1920 and the video card allows up to 2460x1440, setting the resolution to the highest setting will display the error. 

Another reason this error may come up is when the refresh rate that is selected is higher than what the monitor supports. 

The monitor can't "sync" with the video card, so it just displays an "Out of Range" error. 

Also, if the resolution is set at a reasonable amount, make sure that the monitor is plugged in all the way.

If the message is displaying on a secondary display simply go to Windows Display properties and change the resolution setting of the secondary display to a lower setting until and image is displayed. 

It is recommended that the native resolution of the display be used.


To change your screen resolution

1. Open Screen Resolution by clicking the Start button

, clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.

2. Click the drop-down list next to Resolution, move the slider to the resolution you want, and then click Apply.

Click Keep to use the new resolution, or click Revert to go back to the previous resolution

If the error message is on the primary display when booting Windows, try to boot into Safe mode to change the display settings. Hold down the F8 key while the computer is starting up and choose "Safe Mode" from the list of options that appears on the screen. This should force the display to be a low enough resolution so that it will work.


On a Mac, hold down the Shift key while booting up to start with extensions off, and that will usually do the trick.