First Time Setup and Activation - Microsoft Teams Room

Applies to:

• TRS10 (MPC310-W31-TU and MRC1010-TN)
• TRS10-UB (UMB202, MPC310-W31-TU and MRC1010-TN)
  
  

IMPORTANT: 
An active internet connection is required before turning on the Conferencing PC. Please make sure the following connections are made before activating and using your TRS10 or TRS10-UB.

Pre-Installation Checklist

Before you begin:

1. Check Inventory: Ensure you have all the necessary components:
   • MPC310-W31-TU Conferencing PC
   • MRC1010-TN Touch Console
   • USB Type C cable
   • RJ-45 Ethernet (LAN) cable
   • Power cord
2. Verify Internet Access: Confirm that a reliable internet connection is available at the installation site.
   • Access to the Internet 
     
     

Instructions:

1.  Connect the USB Type C cable from the MPC310-W31-TU Conferencing PC to the 

    MRC1010-TN Touch Console.

   
    
2.  Connect the MPC-W31-TU Ethernet (RJ-45) LAN cable from the Conferencing PC to the 

    network connected to the Internet.

   
   
   
3. Turn on the Conferencing PC. 
   IMPORTANT: An active internet connection is required before turning on the Conferencing PC. Please make sure that all necessary connections are made before activating and using your TRS10 or TRS10-UB system.
   

Support and Troubleshooting:

• If you encounter issues during installation, double-check cable connections, internet access, and ensure power outlets are working.
  
  
• For further assistance, refer to the product’s support documentation or contact ViewSonic’s technical support team. 

For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.