General Questions

What to do when the image intermittently disappears?
Please follow below instructions to do troubleshooting. 1. Make sure the pins on the video cable are not bent or damaged. 2. Make sure the connections ...
Wed, 9 Jan, 2019 at 3:15 AM
What to do when monitor image is tilted?
Please follow below instructions to do troubleshooting. 1. Make sure there are no extension cables or switch boxes attached to the monitor. 2. Make sure t...
Wed, 9 Jan, 2019 at 3:15 AM
Why Auto Image Adjust does not work with my monitor?
Auto Image Adjust works with most video cards. If this function does not work on your LCD Monitor, then lower the video refresh rate to 60 Hz and set the...
Tue, 16 Jun, 2020 at 5:16 PM
Why does image persistence occur with my LCD monitor?
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.  Unlike CRT monitors, image persistence...
Wed, 9 Jan, 2019 at 3:15 AM
What to do when image is pixelated?
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resol...
Wed, 9 Jan, 2019 at 3:15 AM
How to solve the problem with my monitor as it turns off automatically?
If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug th...
Wed, 9 Jan, 2019 at 3:15 AM
How to clean LCD display?
Below are a few options for cleaning the screen on the monitor, interactive display or ePoster. Warning: Make sure that you never spray any liquid direc...
Wed, 9 Jan, 2019 at 3:15 AM
How to set maximum resolution for my monitor?
To locate the maximum or native resolution for a monitor, there are a few ways.  We highly recommend using the native resolution for LCD displays as thi...
Wed, 9 Jan, 2019 at 3:15 AM
Why is there high pitched noise from my monitor?
In normal operating conditions, there shouldn't be such high pitched noise with monitors. Please connect the monitor to different AC outlet and try to ...
Wed, 9 Jan, 2019 at 3:15 AM
How to set landscape and portrait Mode?
Several ViewSonic LCD panels support both Landscape and Portrait modes.  If your LCD panel supports this feature, you can switch modes by turning the scree...
Wed, 9 Jan, 2019 at 3:15 AM