General Questions

How to set a Monitor Webcam as Primary Camera on macOS
  1. Connect the USB cable to the monitors USB type B port on the back of the monitor. Then attach the other end of the cable to an available USB port o...
Fri, 30 Dec, 2022 at 2:45 PM
To enable/disable VX3258-2KC-MHD crosshair toggle
If you see a crosshair in the middle of your VX3258-2KC-MHD monitor’s screen, please perform the step below.                      With the m...
Mon, 10 Aug, 2020 at 9:01 AM
Colorbration or Colorbration+ doesn't work with Apple M1 Chip Devices
Colorbration and Colorbration+ applications for macOS currently does not have native support for Apple silicon Macs, including Apple's latest M1-equippe...
Thu, 6 May, 2021 at 9:40 AM
VG2756-4K USB-C connection speeds (USB 3.2/USB 2.0)
Bandwidth limitations on USB 3.2 will not allow USB-C to output 4K at 60Hz.   If users connect via DP or HDMI, USB 3.2 speeds will not be affected. VG275...
Mon, 12 Jul, 2021 at 4:06 PM
vTouch Diagnostics Procedures
  When will you need to follow these steps? When connecting to MacBook device and… The touch function is not working.  Inaccurate touch behavior. Show...
Fri, 30 Jun, 2023 at 4:15 PM
How to Power Reset your Display
Power resetting a display is needed when it is not working properly and you are unsure of the cause of the problem. The problem arises when the system has b...
Wed, 9 Aug, 2023 at 9:53 AM