General Questions

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?
To obtain better image quality, please set the resolution at least at 1920x1080.
Wed, 9 Jan, 2019 at 3:14 AM
What kind of OS or devices can be supported by ViewBoard Cast?
ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.
Wed, 9 Jan, 2019 at 3:14 AM
Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?
It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.
Wed, 9 Jan, 2019 at 3:14 AM
Is it possible to automatically sign out Gmail account when closing Chromium?
No, it's necessary to click "Account" icon to sign out Gmail.
Wed, 9 Jan, 2019 at 3:14 AM
What is the resolution of IFP7550 OSD menu?
The resolution of IFP7550 OSD menu is 1080P.
Wed, 9 Jan, 2019 at 3:14 AM
Can IFP7550 play 4K2K content?
Yes, IFP7550 can play 4K2K content.
Wed, 9 Jan, 2019 at 3:14 AM
Is it possible to select different time zone for date
The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with in...
Wed, 9 Jan, 2019 at 3:15 AM
What is the Embedded Player with IFP7550?
Embedded Player is the built-in Interactivity Suite available on all IFP Displays. It functions independently and you do not need any Slot-In or External S...
Wed, 9 Jan, 2019 at 3:14 AM
Why I am not able to wake up IFP7550 with wireless keyboard/mouse which connect with IFP7550 USB port?
The Wake on active source function is not for Embedded player source, it for HDMI source. You need to connect external PC to IFP7550 HDMI input, when extern...
Wed, 9 Jan, 2019 at 3:15 AM
Is there any recommended RS232 software to control IFP7550 by ASCII command?
You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.
Wed, 9 Jan, 2019 at 3:14 AM