General Questions

I am using ViewBoard 2.1 switching to the desktop mode, it is not possible to double click or scroll on Windows by using touch. A connected mouse is working properly. How can I do?
The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release new ViewBoard 2...
Wed, 9 Jan, 2019 at 3:15 AM
I am using MAC book(IOS version 11.4) and connect to the same AP with IFP6550, but I can't find IFP6550 via Airplay, how can I do?
You need to power off then on the AP and reset it.
Wed, 9 Jan, 2019 at 3:15 AM
How do I activate the full version of vCast for Windows on my VPC10-WP-2?
To activate the full version of vCast for Windows, purchase SW-101 for the license activation key.
Wed, 9 Jan, 2019 at 3:16 AM
What is the maximum length of HDMI cable?
The specification does not indicate a cable length. Cable length depends on the cable manufacturer. It is likely the maximum lengths for passive cables will...
Wed, 9 Jan, 2019 at 3:16 AM
What is the difference in quality between listening to Dolby TrueHD/DTS-HD over HDMI, SPDIF (i.e. coax or optical), or analog from the player to the A/V receiver?
HDMI provides the highest quality as it enables the full, lossless audio data of Dolby TrueHD to be transferred digitally to the AV receiver, and enables th...
Wed, 9 Jan, 2019 at 3:16 AM
What version of HDMI does a consumer need to view 1080p content?
HDMI has always supported 1080p resolution, starting from version 1.0 in 2002. However, as with many functions that HDMI enables (such as DVD-Audio and SAC...
Wed, 9 Jan, 2019 at 3:16 AM
What is the difference between Active HDMI and Passive HDMI?
There is no active or passive HDMI in the test specification. These terms apply to cables. Active cables have built-in electronics to enable long cable runs...
Wed, 9 Jan, 2019 at 3:16 AM
Does HDMI accommodate long cable lengths?
Yes. HDMI technology has been designed to use standard copper cable construction at long lengths. In order to allow cable manufacturers to improve their pro...
Wed, 9 Jan, 2019 at 3:16 AM
No audio when connected to a cable box or Blu-ray player via HDMI
The default Digital Audio Output format of the cable box and video players may not be supported by the display.   Some cable boxes may default the Digital ...
Fri, 15 Jan, 2021 at 1:27 PM
How to format a USB Drive to FAT32
How to format a USB Drive to FAT32    Windows  1. Plug in your USB drive into your PC.    2. Open file explorer using the icon in the T...
Fri, 26 Aug, 2022 at 12:32 PM