General Questions

Why sometimes tocuh response seems a bit slow?
CPU or memory overloading may cause slow touch response. Please stop some application running in the background under Windows.
Wed, 9 Jan, 2019 at 3:14 AM
Where can I get more info for suitable slot-in PC with IFP7550?
Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.
Wed, 9 Jan, 2019 at 3:14 AM
Is there any recommended slot-in PC which can support vPro and TPM?
VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.
Wed, 9 Jan, 2019 at 3:14 AM
Why can't I turn off IFP6550 with VPC10 installed by pressing power button in seconds or clicking shutdown icon under Windows?
It's caused due to certain system settings under Windows 10. Please follow below instructions to have "Turn on fast startup (recommended)" un...
Wed, 9 Jan, 2019 at 3:14 AM
Can multi-touch function be supported while connecting my laptop with Windows 7 integrated to IFP7550?
Yes, Microsoft OS supports multi-touch function up to 20 points from Windows 7 Home Premium.
Wed, 9 Jan, 2019 at 3:14 AM
Do I need a special pen to use the touch screen?
Bare fingers can be used on the touch screen. In addition, 3pcs touch pens also come with IFP7550 for better touch experience.
Wed, 9 Jan, 2019 at 3:14 AM
Can I install IFP7550 by Daisy Chain?
Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.
Wed, 9 Jan, 2019 at 3:14 AM
Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?
ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Pleas...
Wed, 9 Jan, 2019 at 3:14 AM
Will the touch function work if connecting my laptop with Windows 7 integrated to IFP7550?
Yes, touch function is supported by Windows 7. However, to optimize user experience in digital white boarding, we strongly recommend Windows 10 instead.
Wed, 9 Jan, 2019 at 3:14 AM
What to do as black screen shows up after powering on my IFP7550 when another display is connected to HDMI output of IFP7550?
Please turn off "Output Encryption" under Embedded Player Display setting.
Wed, 9 Jan, 2019 at 3:14 AM