General Questions
ViewSonic offers a selection of mounts that support the displays of every size available. Visit the product page of your specific model on our website ...
Wed, 9 Jan, 2019 at 3:14 AM
ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Inte...
Wed, 9 Jan, 2019 at 3:14 AM
ViewSonic's RS232 control codes have been added to the Crestron database as of version 68.00.002 under ViewSonicDisplays. Contact Crestron to downlo...
Tue, 8 Oct, 2019 at 9:47 AM
1. Please check and make sure the correct input source is selected. 2. Do not mix up HDMI 2.0 and HDMI 1.4 input ports as it may lead to a blank screen. 3...
Wed, 9 Jan, 2019 at 3:14 AM
Issue When connecting a media device, such as a cable box, DVD player, or Blu-ray player, through HDMI, there is video but no audio. Solution Verif...
Tue, 12 Nov, 2024 at 4:44 PM
Issue When connecting the Ethernet cable to the IFP4320 in an IVP6 network, the unit switches into Android Recovery Mode. Solution Please f...
Mon, 18 Sep, 2023 at 9:48 AM
Please manually set Date/Time to select correct time zone.
Wed, 9 Jan, 2019 at 3:15 AM
The Wake on active source function is not for Embedded player source, it for HDMI source. You need to connect external PC to IFP7550 HDMI input, when extern...
Wed, 9 Jan, 2019 at 3:15 AM
The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with in...
Wed, 9 Jan, 2019 at 3:15 AM
It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.
Wed, 9 Jan, 2019 at 3:14 AM