General Questions

Will display save the ON/OFF schedule from vController?
Display won’t save the ON/OFF schedule from vController, you need to always have an active connection the PC and the display all the time. Some display supp...
Wed, 9 Jan, 2019 at 3:15 AM
Is it possible to remove the preloaded Apps?
No, the preloaded Apps can't be removed.
Wed, 9 Jan, 2019 at 3:15 AM
Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?
ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website ...
Wed, 9 Jan, 2019 at 3:14 AM
What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?
ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Inte...
Wed, 9 Jan, 2019 at 3:14 AM
ViewSonic Display Support with Crestron Controllers
ViewSonic's RS232 control codes have been added to the Crestron database as of version 68.00.002 under ViewSonicDisplays. Contact Crestron to downlo...
Tue, 8 Oct, 2019 at 9:47 AM
What to do if an error message "No signal" appears on my IFP7550 while connecting to an external device?
1. Please check and make sure the correct input source is selected. 2. Do not mix up HDMI 2.0 and HDMI 1.4 input ports as it may lead to a blank screen. 3...
Wed, 9 Jan, 2019 at 3:14 AM
No audio when connected to a cable box or Blu-ray player via HDMI
Issue When connecting a media device, such as a cable box, DVD player, or Blu-ray player, through HDMI, there is video but no audio. Solution Verif...
Tue, 12 Nov, 2024 at 4:44 PM
Why can't I sign into Google account even with internet connection?
Please manually set Date/Time to select correct time zone.
Wed, 9 Jan, 2019 at 3:15 AM
IFP4320 switches to Android Recovery when connecting Ethernet cable
Issue When connecting the Ethernet cable to the IFP4320 in an IVP6 network, the unit switches into Android Recovery Mode. Solution Please f...
Mon, 18 Sep, 2023 at 9:48 AM
What preloaded Apps can be updated by OTA?
Below Apps can be updated by OTA. When checking IFP7550 firmware by OTA, all below Apps will be updated as well. AirPlay vBoard vCastReceiver WPS Offi...
Wed, 9 Jan, 2019 at 3:14 AM