General Questions

Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?
ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website ...
Wed, 9 Jan, 2019 at 3:14 AM
What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?
ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Inte...
Wed, 9 Jan, 2019 at 3:14 AM
ViewSonic Display Support with Crestron Controllers
ViewSonic's RS232 control codes have been added to the Crestron database as of version 68.00.002 under ViewSonicDisplays. Contact Crestron to downlo...
Tue, 8 Oct, 2019 at 9:47 AM
What to do if an error message "No signal" appears on my IFP7550 while connecting to an external device?
1. Please check and make sure the correct input source is selected. 2. Do not mix up HDMI 2.0 and HDMI 1.4 input ports as it may lead to a blank screen. 3...
Wed, 9 Jan, 2019 at 3:14 AM
No audio when connected to a cable box or Blu-ray player via HDMI
Issue When connecting a media device, such as a cable box, DVD player, or Blu-ray player, through HDMI, there is video but no audio. Solution Verif...
Tue, 12 Nov, 2024 at 4:44 PM
IFP4320 switches to Android Recovery when connecting Ethernet cable
Issue When connecting the Ethernet cable to the IFP4320 in an IVP6 network, the unit switches into Android Recovery Mode. Solution Please f...
Mon, 18 Sep, 2023 at 9:48 AM
Why can't I sign into Google account even with internet connection?
Please manually set Date/Time to select correct time zone.
Wed, 9 Jan, 2019 at 3:15 AM
Why I am not able to wake up IFP7550 with wireless keyboard/mouse which connect with IFP7550 USB port?
The Wake on active source function is not for Embedded player source, it for HDMI source. You need to connect external PC to IFP7550 HDMI input, when extern...
Wed, 9 Jan, 2019 at 3:15 AM
Is it possible to select different time zone for date
The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with in...
Wed, 9 Jan, 2019 at 3:15 AM
Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?
It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.
Wed, 9 Jan, 2019 at 3:14 AM