General Questions

Projector does not work
Troubleshooting No Power/No Video Issues: Disconnect and securely reconnect the Power Cable. Then retry the Power Switch. Try using another Power Cable. ...
Wed, 9 Jan, 2019 at 3:14 AM
Image is Pixelated
Message: Set the resolution higher. Test the projector on a different computer to isolate the problem. Please follow the instructions below on how to ...
Wed, 9 Jan, 2019 at 3:14 AM
How to adjust the image size on a projector
The projector's image size is determined by the distance between the projector itself and the screen.  Moving the projector closer to the screen will ...
Wed, 9 Jan, 2019 at 3:14 AM
How to change the projector image orientation
Open the projector Menu and go to System Setting: Basic> Projector Position and choose one of the four available options: Front Table Rear Table Ceil...
Wed, 9 Jan, 2019 at 3:14 AM
How to clean the projector lens
To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto...
Wed, 9 Jan, 2019 at 3:14 AM
The projector does not display Power Point presentation
ViewSonic projectors should work fine with presentations like Powerpoint.  The projector should display exactly what the computer tells it to do. If the p...
Wed, 9 Jan, 2019 at 3:14 AM
There is distortion coming from the speakers
Please check following items: Disconnect and reconnect the audio source. If you have a projector and are using the RF input, disconnect and reconnect the ...
Wed, 9 Jan, 2019 at 3:14 AM
Where is the serial number located?
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the...
Wed, 9 Jan, 2019 at 3:14 AM
The AC adapter for the projector does not work
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, th...
Wed, 9 Jan, 2019 at 3:14 AM
Basic 3D setup for projectors
Hardware requirements: 3D ready projector 3D Blu-Ray player 3D content Active 3D glasses 144Hz High speed HDMI cables 1. The 3D settings on Viewsonic ...
Wed, 9 Jan, 2019 at 3:14 AM