General Questions

Connect to wireless network or devices
For Windows 7 Step 1: Click on the wireless icon in the System tray. Step 2: Click on the wireless network you would like to connect to. Step 3:...
Wed, 9 Jan, 2019 at 3:15 AM
There is a vertical line on the display
If there is a vertical line on the display there could be an issue the panel of the device. Please contact technical support and be ready to provide picture...
Wed, 9 Jan, 2019 at 3:15 AM
The image is too dim
Press the Menu button on the projector or remote and go to the Video Adjust menu. Adjust the Contrast and the Brightness. Check to see that the projector ...
Wed, 9 Jan, 2019 at 3:15 AM
Troubleshooting an Ethernet connection with projector
Troubleshooting an Ethernet connection: Check the Network Adapters in Device Manager Go to Start > Settings > Control Panel. Double-click the Syst...
Wed, 9 Jan, 2019 at 3:15 AM
Flickering Image on projector
There may be a few reasons why the projector will have a flickering image, please select your projector type to continue: Check the video cables. Make sur...
Wed, 9 Jan, 2019 at 3:15 AM
Problem using Media Player on the projector
When using Windows Media Player on a Laptop with any projector, the Media Player screen on the Laptop appears fine, but you can only see the border of the M...
Wed, 9 Jan, 2019 at 3:15 AM
The image is pixelated
Set the resolution higher. Test the projector on a different computer to isolate the problem. Please follow the instructions below on how to change the...
Wed, 9 Jan, 2019 at 3:15 AM
Where are the video input ports
All inputs are located on the back of the unit. Please check your user guide for more information on which inputs are available for your monitor, TV, projec...
Wed, 9 Jan, 2019 at 3:15 AM
Image is cutoff or partially shown
There are a few possible solutions for this issue. Change Scaling on Display settings. Use the graphics adapter software to change the “Scaling” option t...
Wed, 9 Jan, 2019 at 3:15 AM
How to display video via HDMI but play the sound via audio-in jack on projector.
Projector does not have Audio source selection function, so HDMI can not play sound from Audio-in, except HDMI signal come from DVI-D port, sound can come f...
Wed, 9 Jan, 2019 at 3:16 AM