ViewSonic Customer Care

Due to the privacy authorization setting of Mac 10.14 and above, user need to follow below step to allow driver access to the computer. 1: Click the “Sys...

Driver of other brand have not be uninstall which causes this conflict and we recommend the following steps: a) Uninstall both the drivers of the other bra...

Driver may not been properly installed and we recommend the following steps: a) Close all the drawing software and uninstall the WoodPad™ driver. b) Resta...

Update the latest version of the Photoshop and it will solve the latency issue.

Driver of other brand will cause a conflict and we recommend the following steps: a) Uninstall both the drivers of the other brand and WoodPad™. b) Restar...

All different brand have a different size Pen nib and we do not recommend replacing pen nib of other brands.

The Stylus Pen is a battery-free designed product and there is no need to charge or replace the battery.

Each pen nib can withstand 150,000 click based on the user writing habits.

Each WoodPad™ box is packed with a pen nib clipper, use this clipper to pull out the pen nib of the stylus and insert a replacement nib by gently pressing t...

No, the rear side of the Stylus Pen does not have eraser function, but after installation of the driver, you can set up the eraser on the side button of the...