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Why are there multiple myViewBoard Chrome extensions appeared on my Chrome?
The best way to solve this issue is to uninstall myViewBoard extension on your browser, and then download the latest version on Chrome Web Store. Once you ...
Wed, 9 Jan, 2019 at 3:16 AM
What ports are required to be open for your firewall in order to run myViewBoard Ecosystem?
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: 1. Por...
Wed, 5 Jun, 2019 at 10:39 AM
Why can't I control the playback speed of my video?
Controlling  the playback speed of video files encoded in the MPEG-2 format does not  work if the system does not have the proper codec installed.  To  ...
Fri, 28 Jun, 2019 at 5:11 PM
After exporting an image on the myViewBoard for Android app, why can't I find my recently exported image on my Android file system?
It's possible that the Android file explorer you are using has not refreshed the contents of the folder where the image has been exported. If the fi...
Fri, 28 Jun, 2019 at 5:14 PM
The QR Code sharing feature is missing or suddenly disappears
The QR Code sharing feature may sometimes become unavailable. Microsoft OneDrive and OneDrive for Business may occasionally invalidate tokens for security r...
Wed, 5 Feb, 2020 at 8:56 AM
Error Updating Whiteboard for Android
Issue: When initiating an update to Whiteboard for Android an error appears that indicates  File Type Doesn't Match File Extension did not match!...
Thu, 12 May, 2022 at 6:01 PM
Device currently enrolled on another Entity account
Issue: When registering a device to your Entity account, myViewBoard Manager reports the device is already registered to another Entity. Solution: ...
Thu, 31 Aug, 2023 at 7:26 PM