ViewSonic’s CDM series displays must carry the Signage Manager license in order to display any digital signage content. If the license is missing, the display will result in a black screen until the license has been installed. Follow the instructions below to install the license.
The license file only applies to:
- CDM4300R
- CDM4300T
- CDM4900R
- CDM5500R
- CDM5500T
Requirements:
- CDM Series Display
- USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32
- License file
Instructions:
- Download the license file here:
http://www.viewsonicglobal.com/public/products_download/software/cd/license-production_VSI.pkg
- Copy the license-production_VSI.pkg file into the root of your USB Drive.
- Connect the USB drive to the open USB port on the display.
WARNING: It’s possible the red cap for ‘5V/2A’ may be placed in the wrong port. Make sure you connect into the port marked with ‘USB’ and not ‘5V/2A’ (refer to picture below for correct position).
- Power on the display and select the Media Player input.
- The display will automatically begin scanning for the license package file.
- After successfully applying the license, you will receive the Basic Settings screen with a Play button. If the Play button does not appear, the license did not properly install.[JF1] [MG2]
- Your CDM series display will now be ready for signage content.