ViewSonic’s CDM series displays must carry the Signage Manager license in order to display any digital signage content. If the license is missing, the display will result in a black screen until the license has been installed. Follow the instructions below to install the license.

 

The license file only applies to:

  • CDM4300R
  • CDM4300T
  • CDM4900R 
  • CDM5500R
  • CDM5500T

 

Requirements:

 

Instructions:

  1. Download the license file here:

http://www.viewsonicglobal.com/public/products_download/software/cd/license-production_VSI.pkg

 

  1. Copy the license-production_VSI.pkg file into the root of your USB Drive.

 

  1. Connect the USB drive to the open USB port on the display.

WARNING: It’s possible the red cap for ‘5V/2A’ may be placed in the wrong port. Make sure you connect into the port marked with ‘USB’ and not ‘5V/2A’ (refer to picture below for correct position).

 

 

 

  1. Power on the display and select the Media Player input.

 

  1. The display will automatically begin scanning for the license package file.

 

  1. After successfully applying the license, you will receive the Basic Settings screen with a Play button. If the Play button does not appear, the license did not properly install.[JF1] [MG2] 

 

  1. Your CDM series display will now be ready for signage content.