Applies to:
ViewBoard IFP50 Gen 5 Series

Hardware Required:

USB Flash Drive (FAT32 formatted)  How to format a USB Drive to FAT32

Identifying the correct firmware pack

There are 2 methods to identify which firmware pack is for your device

1.  Verify the Model Number through the Embedded Player Settings. Go to Settings > System > About Device

Download firmware pack

1.  Proceed to the Download section of the device product page 

IFP7550 Gen 5 65” 4K ViewBoard Interactive Display

IFP7550 Gen 5 75” 4K ViewBoard Interactive Display

IFP7550 Gen 5 86” 4K ViewBoard Interactive Display

2.  Copy the "Firmware Pack" file to the root directory of the USB flash drive.  

DO NOT unzip/extract the contents of the Firmware Pack. Copy as a .zip file

3.  Insert the USB flash drive into the USB port located on the side of the ViewBoard


4.  Go to Settings > System > System update 


5.  Under Local Update click BROWSE 


   6.  Select the USB flash drive

7.  Select the firmware pack to start the update process



Wait for the upgrade to complete and ViewBoard to reboot.

Update will take approximately 5 minutes to complete.

IMPORTANT: Do not power off device during update as it may result in a non-functioning unit 



8.  Once the unit reboot and returns to the ViewSonic Home screen, verify the unit's firmware version in the About Device. Go to Settings > System > About Device

For additional assistance or questions click on the New Support Ticket button above to submit a support ticket with ViewSonic Technical Support