Affected:
MyViewBoard WhiteBoard
IFP50-5, IFP52-1C/1A, IFP52-2ED
Instructions:
- Using the remote control, press INPUT 9 9 1 to access the debug menu.
- Select App Setting.
- Set the Double Color Pen Setting from Level III (SW13) to Level IV (SW08).
- Android 11 Settings

- Android 13 Settings

For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.
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