ViewSonic Customer Care

For information and support regarding the myViewBoard Ecosystem click below.

Affected: MyViewBoard WhiteBoard IFP50-5, IFP52-1C/1A, IFP52-2ED Instructions: Using the remote control, press INPUT 9 9 1 to access the debug menu....

You may be temporarily experiencing issues connecting to the internet or to our directory service servers.  Please check the following: 1. Make sure...

The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Wind...

It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.

myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this...

Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, ...

The recorded file is .h264. It is not compatible for Windows 10 default media player. There are three solutions: Open .h264 file within myViewBoard Dra...

This may occur when you are importing .mpeg2 files. In order to play .mpeg2 files in myViewBoard for Windows, we need to decode the video. Identify your ...

Normally updates happen in the background when you close and reopen your computer's browser. If you haven't closed your browser in a while, you migh...