Top Questions Asked

How do I change the resolution on the monitor?
The monitor's displayed resolution is provided by the video source, which identifies its supported resolution by reading the monitor's EDID inform...
Sat, 4 Apr, 2020 at 9:09 AM
Does the monitor have the correct port to connect to my PC?
ViewSonic displays are designed with the most commonly used connectors in the display industry such as HDMI, VGA, DisplayPort, DVI, and USB-C.  Please refer...
Thu, 16 Apr, 2020 at 4:46 PM
What cables are needed to connect my TD monitor?
When connecting your ViewSonic TD-Series monitor or touch display to your PC both video cable and USB cable must be connected Video Cable (HDMI, VGA, DV...
Sat, 4 Apr, 2020 at 12:11 PM
Why does my monitor show "No Signal"
"No Signal" indicates that the display (monitor, projector, etc) is not detecting a signal on the selected input source.  Most ViewSonic Displays ...
Wed, 31 Mar, 2021 at 2:56 PM
How to Use ViewSplit
  The ViewSplit software is a great tool to allow you to organize your windows on your screen to help optimize productivity.     To install and set...
Sat, 1 Aug, 2020 at 3:09 PM
ViewBoard Touch not working with Chrome Browser
Issue When using the Chrome browser in Windows, some touch events, such as drag and drop,  are not recognized by the browser. Solution 1. If not...
Fri, 18 Feb, 2022 at 1:51 PM
Touch configuration for Macs using Monterey
Information for all Macs using Monterey  Touch will work on MacOS natively but only supports single point touch without additional software. Touch a...
Tue, 14 Jun, 2022 at 9:20 AM
How to prevent or fix Image Retention or Image Persistence
What is Image Retention? Image retention, also called "ghosting" or "burn-in", happens when an image stays on your screen for too long a...
Mon, 17 Jul, 2023 at 9:40 AM
Can I lay my display face up?
To ensure the optimal performance and longevity of your display, it is essential to follow the recommended handling, mounting, and storage procedures. Pl...
Tue, 24 Sep, 2024 at 5:27 PM
How to control my Viewboard via RS232
Applies to: CDE Displays IFP Displays Projectors DvLED What is RS-232? RS232, short for Recommended Standard 232, is a standard protocol used fo...
Mon, 9 Dec, 2024 at 8:58 AM