General Questions

How to disply second projector a different resolution
Projectors, including laptop screens, typically run best at their native resolution.  You don't have to set your projector to run at this resolution, ...
Wed, 9 Jan, 2019 at 3:14 AM
How to unlock the PA502S?
Wed, 9 Jan, 2019 at 3:16 AM
Projector powered but no Video
Please check below items: Is the LED Power indicator on? If so, what color is the LED, check the product user guide to get information on what the color o...
Tue, 21 Jul, 2020 at 2:58 PM
Can I use an HDMI to VGA adapter?
Yes, an HDMI to VGA adapter can be used although it is not recommend.   Using an HDMI to VGA adapter will compromise the quality of video.   VGA carries a...
Wed, 9 Jan, 2019 at 3:14 AM
No sound from the speakers
Troubleshooting Sound Issues below: Verify that the audio cable is connected to the AUDIO OUT or LINE OUT output on the Sound Card and plugged into the AU...
Wed, 9 Jan, 2019 at 3:14 AM
Volume will not adjust on projector
Here are a few actions that may help to correct the issue:  Disconnect and reconnect the audio source. Connect the audio source to a different spea...
Mon, 19 Aug, 2019 at 3:56 PM
How to locate the lamp life on the projector
Projector lamp life can be viewed in the OSD Menu.  Open the Menu and go to Advanced Settings, select Lamp and then you can view the Lamp settings.  Some ...
Wed, 9 Jan, 2019 at 3:14 AM
Noisy Fan
If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the proje...
Wed, 9 Jan, 2019 at 3:14 AM
Projector turns on initially but then cycles off
Projectors may shut off for a couple different reasons. If the projector over heats, check to see if there is enough ventilation for air to be circulat...
Wed, 9 Jan, 2019 at 3:14 AM
How to set the projector landscape and portrait mode
Several ViewSonic projector support both Landscape and Portrait modes.  If your projector supports this feature, you can switch modes by turning the screen...
Wed, 9 Jan, 2019 at 3:14 AM