ViewSonic Customer Care

In order to advance slides using a remote control, you need a remote control that supports "mouse emulation." Not all ViewSonic projectors support...

On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the net...

If the password for the projector has been lost or forgotten there is a way that it can be retrieved. Submit the error code displayed on the password scree...

Or browse to your projector model in the Projector Accessories section of the ViewSonic Store.  If a Long Throw lens is available for your projector, it wi...

When deciding on purchasing or setting up and existing projector in a room or area and you need to configure screen size and projector distance, please use ...

If the projector is not aligned correctly the image can be skewed and can cause key stoning. Key stoning refers to distortion of a projected image in which ...

Blurry spots or shadows on the projected image can be the result of dust in the projector’s light path.  While the projector is off and cool, try to remove...

Airflow: It’s important to let the projector use air to cool its components down. Do not cover or obstruct any of the air vents on the device Make sure ...

1. To change the image orientation on the projector, check the projector remote for a button that says “My Button” and press it to change image orientation....

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will ...