General Questions

How to set up video wall in daisy chain?
Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors. ...
Wed, 9 Jan, 2019 at 3:16 AM
How to install APP with NMP-302W?
1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one secon...
Wed, 9 Jan, 2019 at 3:16 AM
CDX5560 / CDX5562 Video Wall Installation Addendum
To avoid screen damage, always handle the display by the back handles.  Always place the display on a cushion pad after removal from the carton box. Ple...
Wed, 9 Jan, 2019 at 3:16 AM
How to update F/W on EP3220/4320/5520?
Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory ...
Wed, 9 Jan, 2019 at 3:16 AM
How to install vSigange License Key?
Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of th...
Thu, 7 May, 2020 at 3:39 PM
How to use ADB tool commend to get a vSignage player screen shoot?
Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device ...
Wed, 9 Jan, 2019 at 3:16 AM
How to set a new installed app on the input custom source of CDM and CDE models?
Select custom app from source setting 1. On CDM & CDE models, using the remote control press MENU 1  9  9  8 to enter Admin Mode 2.  Select Setting...
Wed, 4 Mar, 2020 at 3:51 PM
What to do as the Weather widget in Signage Manager always shows "Updating"?
Currently Weather widget does not support free download function, you need to buy a key first. To change the key-type to Premium, then type the key directly.
Wed, 9 Jan, 2019 at 3:16 AM
How to play contents manually from USB drive on CDM models?
Press Menu 1 9 9 8 on remote control to enter admin mode. And then select Apps. Select Media Player APK and press OK And then follow the user manual a...
Mon, 28 Jan, 2019 at 12:42 PM
How to make sure the CDE4302 can meet the 350 nits brightness
According EE class A requirement we need to set default from 300-350 nits to 210-245 nits , but it may cause CDE4302 has lower brightness.  Here are the...
Wed, 9 Jan, 2019 at 3:16 AM