General Questions

How to install APK on CDE6561T?
1. Press "INPUT 9 9 1" on remote control to enter Factory Menu. 2. Select DEBUG 3. Change Unknown source setting to ON by using remote c...
Wed, 9 Jan, 2019 at 3:15 AM
Does my e-Poster Support Power Point presentations?
ViewSonic most of e-Posters do not support Power Point Presentations natively. However,  newer models such as EP4320/EP5520/EP5520T have build in the vSigan...
Wed, 9 Jan, 2019 at 3:15 AM
How to solve Signage Manager error “Data Invalid”?
Issue: Files are not loading correctly when using Signage Manager Express Network Edition. I am loading the playlist onto a USB but when am loading it ont...
Wed, 9 Jan, 2019 at 3:15 AM
How to do basic troubleshooting for EP5012?
Here are some basic steps for trouble shooting the EP5012.  For more detailed instructions you can contact our support group but you can try these steps ah...
Wed, 9 Jan, 2019 at 3:14 AM
Can my EP5520 support Enterprise authentication with a trusted certificate i.e WPA2 Enterprise with certificate installation?
The supported WIFI security types depend on the WIFI module/dongle you installed.
Wed, 9 Jan, 2019 at 3:14 AM
How to check CDX series , videowall, model RS232 daisy chain working correctly
1. Is it correct of RS232 daisy chain cable ? 2. In OSD menu, General settings -> Eco mode please set to Normal. (If set to Low power standby, the uni...
Wed, 9 Jan, 2019 at 3:14 AM
Basic trouble-shooting for EPosters
Here are some basic steps for trouble shooting the Eposter EP5012 unit. For more detailed instructions you can contact our support group but you can try the...
Wed, 9 Jan, 2019 at 3:15 AM
What's the Signage Manager newest version? How can I update it?
You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Downloa...
Wed, 9 Jan, 2019 at 3:15 AM
Why the picture quality is not good while editing content by Signage Manager and export to NMP-302 then display on EP5520?
While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. A...
Wed, 9 Jan, 2019 at 3:14 AM
VC10 Dongle Quick Start Guide & Download
Download link: https://www.iezvu.com/download_qsg_pro.php?l=en&type=dongle
Wed, 9 Jan, 2019 at 3:14 AM