General Questions

How can I exit EP5520T Aging mode?
Aging mode will cycle through different colors to allow the unit to burn in while testing. Using the remote control, press SNAP button to exit.
Wed, 20 Jul, 2022 at 11:53 AM
The image is distorted from NMP-302w HDMI out, how can I do?
You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the is...
Wed, 9 Jan, 2019 at 3:15 AM
How can I fix EP5520T into floor?
Please refer the attachment.
Wed, 9 Jan, 2019 at 3:15 AM
How can I add other widgets to the Signage manager software?
You can refer below procedure to use other widgets Select Widget-->Select a widget that you want to use-->Click Open.
Wed, 9 Jan, 2019 at 3:15 AM
My EP5520T goes into the standards Android System recovery screen, how can I do?
Please refer below procedure to upgrade firmware(to use MstarUpgrade.bin file). 1. Copy MstarUpgrade.bin file to USB drive root. 2. Short connector X402 G...
Wed, 9 Jan, 2019 at 3:15 AM
How to remote control NMP-302W cross different subnet?
You can refer below steps to enable Google service.
Wed, 9 Jan, 2019 at 3:15 AM
I am using Signage Manager software, and I can't find my city in Weather widget list, how can I do?
The free version of the weather widget only provides with the bigger cities. If you need a city that is not listed, you will need to subscribe to the World ...
Mon, 18 Nov, 2019 at 5:03 PM
How to install APK on CDE6561T?
1. Press "INPUT 9 9 1" on remote control to enter Factory Menu. 2. Select DEBUG 3. Change Unknown source setting to ON by using remote c...
Wed, 9 Jan, 2019 at 3:15 AM
How to update EP5520T firmware?
Before update, plug the USB drive with firmware file copied in the root directory to one USB port of EP5520T . 1. Press remote control input the number ...
Wed, 9 Jan, 2019 at 3:15 AM
How to upgrade firmware on EP5520/EP5520T?
1. Format your USB flash drive into FAT32. 2. Copy the “MstarUpgrade.bin” file to the root of the USB drive. 3. Insert the USB drive into the USB po...
Wed, 29 May, 2019 at 12:03 PM