General Questions

Can an antenna be connected to a commercial display?
ViewSonic Commercial Displays do not support antenna or coaxial cable connection.
Wed, 9 Jan, 2019 at 3:14 AM
Where to apply Sigange Manager and vSigange Weather API key
Apply web URL https://developer.worldweatheronline.com/api/pricing.aspx 
Wed, 9 Jan, 2019 at 3:14 AM
How to get vSigange log file
1. Download the debug version of vSignage, vSignage Debug Version Download, and install to the Eposter (for example, EP5520T).   2. Download the adb tool...
Fri, 27 Mar, 2020 at 12:53 PM
How to get back to the dashboard while content is playing via vSignage?
There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard. 2. Use the mouse to click the top lef...
Wed, 9 Jan, 2019 at 3:15 AM
How can I use Apps to program EP1042T LED?
You can refer attached file to design App.
Wed, 9 Jan, 2019 at 3:15 AM
Why my EP5520T touch unstable? I place it near window.
EP5520T uses IR touch module, the sunlight will cause IR touch module abnormal, please place your EP5520T far away from sunlight.
Wed, 9 Jan, 2019 at 3:15 AM
Does NMP-302w and NMP580-W support touch content?
NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.
Wed, 9 Jan, 2019 at 3:15 AM
The image is distorted from NMP-302w HDMI out, how can I do?
You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the is...
Wed, 9 Jan, 2019 at 3:15 AM
How can I fix EP5520T into floor?
Please refer the attachment.
Wed, 9 Jan, 2019 at 3:15 AM
My EP5520T goes into the standards Android System recovery screen, how can I do?
Please refer below procedure to upgrade firmware(to use MstarUpgrade.bin file). 1. Copy MstarUpgrade.bin file to USB drive root. 2. Short connector X402 G...
Wed, 9 Jan, 2019 at 3:15 AM