General Questions

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?
1. Download license file via below link. http://www.viewsonicglobal.com/public/products_download/software/cd/license-20170801175953.pkg 2. Select the c...
Wed, 9 Jan, 2019 at 3:16 AM
How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?
EP5520/EP5520T MAC address is available on a label outside the carton as below. Or check it under Android system with details below. 1. Press HOME on...
Wed, 9 Jan, 2019 at 3:16 AM
How to disable vSigange SW in EP5520 /EP5520T/ EP5540/ EP5540T?
Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .
Wed, 9 Jan, 2019 at 3:16 AM
How to check whether vSignage can sync with others players and see the campaign?
If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage...
Mon, 29 Mar, 2021 at 9:48 AM
How to install Android Apps to EP1042T?
You can refer attachment to install Apps.
Wed, 9 Jan, 2019 at 3:16 AM
EP5520/EP5520T vSignage cut-in S/N
VS ECR No. Supplier ECR No. Product Name Target Date Cut in S/N VS-E170263 ECR-17B5503 EP5520T 2017/7/26 phase-in from UVE173100001 VS-E170270 ECR-17A...
Wed, 9 Jan, 2019 at 3:16 AM
CDE6502 and e-Poster F/W Update SOP
Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory ...
Wed, 9 Jan, 2019 at 3:16 AM
How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows
Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiex...
Wed, 9 Jan, 2019 at 3:16 AM
How many player can Signage Manager support?
The maximum management devices of Signage Manager is 50 devices.
Wed, 9 Jan, 2019 at 3:16 AM
How can I recovery NMP-302w?
Wed, 9 Jan, 2019 at 3:16 AM