General Questions

How to disable vSigange SW in EP5520 /EP5520T/ EP5540/ EP5540T?
Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .
Wed, 9 Jan, 2019 at 3:16 AM
How to check whether vSignage can sync with others players and see the campaign?
If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage...
Mon, 29 Mar, 2021 at 9:48 AM
How to install Android Apps to EP1042T?
You can refer attachment to install Apps.
Wed, 9 Jan, 2019 at 3:16 AM
EP5520/EP5520T vSignage cut-in S/N
VS ECR No. Supplier ECR No. Product Name Target Date Cut in S/N VS-E170263 ECR-17B5503 EP5520T 2017/7/26 phase-in from UVE173100001 VS-E170270 ECR-17A...
Wed, 9 Jan, 2019 at 3:16 AM
CDE6502 and e-Poster F/W Update SOP
Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory ...
Wed, 9 Jan, 2019 at 3:16 AM
How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows
Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiex...
Wed, 9 Jan, 2019 at 3:16 AM
How many player can Signage Manager support?
The maximum management devices of Signage Manager is 50 devices.
Wed, 9 Jan, 2019 at 3:16 AM
How can I recovery NMP-302w?
Wed, 9 Jan, 2019 at 3:16 AM
What network ports should be opened on media player to work with Signage Manager?
Signage Manger communicates with media players through local area network (LAN). Some of network ports on media player must be enabled for software to prope...
Wed, 9 Jan, 2019 at 3:16 AM
Display Wall Menu not enabling for CDP6530-T
To enable the Display Wall Menu do the following 1.    Plug an active signal into the display 2.    Turn OFF the Touch Feature option
Mon, 11 Mar, 2019 at 5:03 PM