Applies to:
ViewBoard IFP50 Gen 3 Series

Hardware Required:

USB Flash Drive (FAT32 formatted)  How to format a USB Drive to FAT32

Identifying the correct firmware pack

There are 2 methods to identify which firmware pack is for your device

1.  Verify the Model Number through the Embedded Player Settings. Go to Settings > System > About Device

2.  Verify the Panel Code on the serial number label. On either the left or right side of the ViewBoard there is a Serial Number label with a 2-letter code.  Below shows a CT panel code.

Download firmware pack

1.  Proceed to the Download section of the device product page 

ViewSonic IFP5550-3A/3B, 55” ViewBoard® 4K Ultra HD Interactive Flat Panel 
ViewSonic IFP6550-3A/3B, 65” ViewBoard® 4K Ultra HD Interactive Flat Panel

ViewSonic IFP7550-3A/3B, 75” ViewBoard® 4K Ultra HD Interactive Flat Panel

ViewSonic IFP8650-3A/3B, 86” ViewBoard® 4K Ultra HD Interactive Flat Panel 

Some models will have multiple firmware pack

See below, on how to identify which firmware pack to download

  • Model number = IFPxx50-3 or Panel Code BE:  Download IFPxx50-3 Firmware Pack_yyyymmdd 

IFP5550-3 with SN BEFORE W1Y21221201F or WA9212212001 use IFP5550-3 Firmware Pack_yyyymmdd
IFP5550-3 wihh SN AFTER W1Y21221201E or WA9212212000 use IFP5550-3_BE2 Firmware Pack_yyyymmdd

  • Model number = IFPxx50-3_BE2: Download IFPxx50-3_BE2 Firmware Pack_yyyymmdd   

  • Model number = IFPxx50-3_CT2 or Panel Code CT:  Download IFPxx50-3_CT2 Firmware Pack_yyyymmdd 


2.  Copy the "Firmware Pack" file to the root directory of the USB flash drive.  

DO NOT unzip/extract the contents of the Firmware Pack. Copy as a .zip file


Example: IFP6550-3_CT2 Firmware Pack

3.  Insert the USB flash drive into the USB2.0 port located next to the LAN port at the underside of the ViewBoard


4.  Go to Settings > System > System update 


5.  Under Local Update click BROWSE 


   6.  Select the USB flash drive

7.  Select the firmware pack to start the update process



Wait for the upgrade to complete and ViewBoard to reboot.

Update will take approximately 5 minutes to complete.

IMPORTANT: Do not power off device during update as it may result in a non-functioning unit 



8.  Once the unit reboot and returns to the ViewSonic Home screen, verify the unit's firmware version in the About Device. Go to Settings > System > About Device

For additional assistance or questions click on the New Support Ticket button above to submit a support ticket with ViewSonic Technical Support