ViewSonic Customer Care

Applies to: 

• IFP6552-2ED
• IFP7552-2ED
• IFP8652-2ED

WARNING:
The ViewSonic Manager connection will be temporarily disabled during the firmware update and will automatically reconnect within 5 to 10 minutes.

Version 20250326

Changes and improvements for this release:

• Integrated Device Owner option for Manager
• Integrated vLauncher 3.0 (Scheme B)
• Improved Multi-user support (defaults to Guest Mode)
• Updated Android lock screen UI: PIN input now uses a text box format
• Annotation tool and screenshot tool now support copy & paste to myViewBoard (Side Toolbar 2.0)
• Added options in the factory menu:
  • Enable Google Multi-User Switcher
  • Enable ViewSonic Service Pages
  • Customer SKU settings
• Added RS232 Customized Hotkeys for Display, Manager, and vCast
• Fixed RS232 issue where Power Off status appears in Sleep Mode
• Fixed German translation issues
• Updated pre-loaded apps

Version 20241113

Changes and improvements for this release:

• Fixed device serial number information
• Removed WIFI password when sharing hotspot via QR code.
• Fixed VB-CAM-201 audio source switching issue
• Fixed the Camera icon issue after plugging in an external camera
• Fixed the abnormal image issue when casting from iOS 18
• Added Advanced Settings (Startup&Shutdown, Security, Input Source)
• Added default-to-guest-mode feature in the factory settings (optional hard reset required)
• Writing acceleration enhancement
• Home page layout improvement
• System performance improvements

Version 20240401
Changes and improvements for this release: 

• Fixed WiFi MAC address bug.
• Added ethernet MAC address in system info.
• System performance improvements.

Helpful Links:

• Firmware Flash Instructions IFP52-2ED

For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST