How to remove a PIN when forgotten on EDLA panels

Modified on Thu, 19 Mar at 11:33 AM

Affects:

EDLA Displays

IFP51

IFP52-2ED

IFP53ED

IFP41



Create a New User PIN via Owner Account (Recommended)

Precondition:

  • Access to the Owner account PIN entry screen is available.

Procedure:

  1. Return to the Owner PIN entry screen.
  2. Open the Owner drop-down menu.
  3. Select Add user.

A screenshot of a phone AI-generated content may be incorrect.

  1. Follow the on-screen setup process to:
    • Create a new user profile
    • Set a new PIN code
  2. Complete the setup and log in using the newly created PIN.
  3. The system will enter the ViewBoard main page successfully.

Notes:

  • This method does not require firmware reinstallation.
  • Existing system data and settings remain intact.

This is the preferred and least disruptive recovery method.

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