Affected:
myViewboard Manager
Reported Subject:
On EDLA panels, many profile settings fail to apply, showing “not received/not reported” errors Firmware Update Failures Android 9 to 11 upgrades via Manager fail unless specific OTA settings are configured correctly (Auto FW ON, Schedule OFF)
Affirmation:
We are aware of this issue and are actively investigating it to provide a resolution as soon as possible.
Status: In Progress
For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.
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