Affected:
myViewboard website
Reported Subject:
When users try to update their whiteboard name, there is no visual feedback indicating if the chosen name is already taken. As a result, users might select a name that is already in use, click save, and receive a message saying it was updated successfully.
Affirmation:
We understand the impact and are working diligently to resolve the issue.
Status: In Progress
For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.