ViewSonic Customer Care

While myViewBoard 3.0 brings exciting new features designed to enhance classroom engagement, we understand that the timing of the automatic OTA update may h...

Affected: myViewboard website Reported Subject: When users try to update their whiteboard name, there is no visual feedback indicating if the chosen...

Affected: myViewboard 2.0 Reported Subject: Our current third-party image search provider has discontinued their service, so the Image Search featur...

Affected: myViewboard 3.0 (Windows) Reported Subject: IT teams prefer MSI for deployment, but MSIX is being pushed for v3. This has caused failed in...

Affected: myViewboard 3.0 (Windows) Reported Subject: Need to confirm the creation of a large-scale deployment environment system, test environment,...

Affected: AirSync Reported Subject: AirSync is exhibiting blurry images and poor performance. Affirmation: We understand the impact and are w...

Affected: myViewboard Manager Reported Subject: On EDLA panels, many profile settings fail to apply, showing “not received/not reported” errors Firm...

Affected: IFP52-2 Firmware Reported Subject: IFP52-2 model: OTA updates have been temporarily restricted due to an unexpected alert encountered dur...

Affected: myViewboard 3.0 Reported Subject: Inconsistent playback and embedding behavior noted, especially in classroom settings Affirmation: ...

Affected: myViewboard 2.0 Reported Subject: Stability issues reported with legacy versions, especially during OTA transitions Affirmation: We...