While myViewBoard 3.0 brings exciting new features designed to enhance classroom engagement, we understand that the timing of the automatic OTA update may have caught some educators and IT teams off guard, especially during the busy back-to-school season.
To help you navigate this transition smoothly, we’ve put together a set of resources that will guide you through managing the update process, including how to pause the OTA update or revert to a previous version of myViewBoard if needed.
IT Admin Guide: How to Stop or Roll Back the OTA Update
The attached step-by-step document walks you through:
- Disabling OTA updates across your ViewBoard panels
- Reverting to the factory-loaded version of myViewBoard 2.0
- Managing mixed panel environments for consistent classroom experiences
Uninstall myViewBoard:
Disable OTA:
For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.
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