Cloud Drive (One Drive) Massive Disconnection

Modified on Fri, 3 Oct, 2025 at 10:51 AM

Affected:
myViewboard Website


Notice: OneDrive Disconnection Issue on myViewBoard.com
Users are being prompted to rebind their accounts. This situation arises due to varying policies across different cloud storage services. If a token has not been used for a certain period (after which it gets refreshed upon use), it may expire due to security reasons. In such cases, the user will need to rebind their OneDrive account to obtain a new token for access.



Affirmation:

The user will need to rebind their OneDrive account to obtain a new token for access. We understand the impact and are working diligently to resolve the issue.


Instructions:

New user onboarding | ViewSonic Apps and ViewBoard Knowledge Base 



Status: Resolved



For additional questions, please contact ViewSonic's Support by submitting a support ticket HERE or by Phone: US: 800-688-6688, CAN: 866-463-4775. ViewSonic’s call center hours: M-F, 6 AM - 6 PM PST.

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