Top Questions Asked

vCastReceiver Activation Issue
Affected Software vCastReceiver for Android Issue Description When vCastReceiver is launched the following message appears. Devices attemp...
Thu, 22 Sep, 2022 at 11:07 AM
Do I need to install Windows 10 display drivers for my monitor?
Do I need to install a driver for my monitor?   ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.    ...
Mon, 25 May, 2020 at 1:37 PM
VB-WIFI-001 not working with ViewSonic Display
Description VB-WIFI-001 Wireless Module not working with a ViewSonic ViewSonic Display Symptom(s) WIFI settings will not remain active Unable to ...
Sat, 10 Sep, 2022 at 3:56 PM
ViewBoard touch not working properly with Windows PC
Symptom(s): Touch limited to single touch Affected Device(s): IFP7550-3A / IFP7550-3B Reason(s): Endpoint security applications, such as ...
Wed, 17 Aug, 2022 at 12:14 PM
Where Can I Get macOS Drivers for My Display?
macOS does not require display drivers when using with a ViewSonic Display. The macOS operating system will automatically read the EDID information stored i...
Sat, 4 Apr, 2020 at 11:45 AM
How to connect an external monitor to my computer?
If the external monitor is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Comp...
Fri, 10 Apr, 2020 at 9:58 AM
ViewBoard Display is stuck in a boot loop after being updated
After a ViewBoard Display performs an OTA (Over-the-Air) update and it is stuck in a boot loop, cycling between the Viewsonic, perform a manual reflash of t...
Wed, 17 Jun, 2020 at 3:41 PM
What is ViewSonic's Pixel Policy
ViewSonic Monitors are warranted with our LCD Pixel Performance Guarantee. Through this limited warranty, you are guaranteed high-quality screen performance...
Mon, 9 Jul, 2018 at 10:17 AM
Why does my monitor show the same screen when I daisy-chain?
In order for monitors to be able to be utilized as an extended display via Daisy Chain there must be support for Display port 1.2 and Multi-Stream Transport...
Mon, 28 Dec, 2020 at 5:00 PM
vTouch Application for Apple Silicon (M1 Chip)
vTouch for macOS now have support for Apple silicon Macs, including Apple's latest M1-equipped MacBook Air, 13-inch MacBook Pro, and Mac mini models. ...
Tue, 12 Apr, 2022 at 8:44 AM