Top Questions Asked

No display over HDMI when using Intel Iris Xe Graphics
Affected Device(s): ViewBoards Description When connecting a laptop with an Intel Iris Xe GPU to a ViewBoard or other display via HDMI, a "no-...
Tue, 12 Nov, 2024 at 4:49 PM
vCastReceiver Activation Issue
Affected Software vCastReceiver for Android Issue Description When vCastReceiver is launched the following message appears. Devices attemp...
Tue, 7 Mar, 2023 at 12:23 PM
Do I need to install Windows 10 display drivers for my monitor?
Do I need to install a driver for my monitor?   ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.    ...
Mon, 25 May, 2020 at 1:37 PM
VB-WIFI-001 not working with ViewSonic Display
Affected Product(s) IFP50-3 Series ViewBoards, IFP52-1A Series ViewBoards Description VB-WIFI-001 Wireless Module not detected by ViewSonic ViewBoa...
Fri, 23 Aug, 2024 at 1:55 PM
ViewBoard touch not working properly with Windows PC
Affected Device(s): IFP50-3 Series ViewBoards Symptom(s): Touch limited to single touch Reason(s): Endpoint security applications, such as...
Thu, 26 Jan, 2023 at 9:20 AM
Where Can I Get macOS Drivers for My Display?
macOS does not require display drivers when using with a ViewSonic Display. The macOS operating system will automatically read the EDID information stored i...
Sat, 4 Apr, 2020 at 11:45 AM
How to connect an external monitor to my computer?
If the external monitor is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Comp...
Fri, 10 Apr, 2020 at 9:58 AM
ViewBoard Display is stuck in a boot loop after being updated
After a ViewBoard Display performs an OTA (Over-the-Air) update and it is stuck in a boot loop, cycling between the Viewsonic, perform a manual reflash of t...
Wed, 17 Jun, 2020 at 3:41 PM
What is ViewSonic's Pixel Policy
ViewSonic Monitors are warranted with our LCD Pixel Performance Guarantee. Through this limited warranty, you are guaranteed high-quality screen performance...
Mon, 9 Jul, 2018 at 10:17 AM
vTouch Application for Apple Silicon (M1 Chip)
vTouch for macOS now have support for Apple silicon Macs, including Apple's latest M1-equipped MacBook Air, 13-inch MacBook Pro, and Mac mini models. ...
Tue, 12 Apr, 2022 at 8:44 AM