How To's

How to resolve a no audio issue on the IFP50-5
Applies To: IFP50-5 (5th Generation) Issue: The Interactive Flat Panel IFP50 series displays exhibit a no audio issue on all inputs.  NOTICE: Afte...
Mon, 2 Dec, 2024 at 10:30 AM
How to obtain ViewSonic's vCast Logs
When troubleshooting vCast issues with ViewSonic’s technical support, you may be asked to provide detailed application and firmware information, as well as ...
Wed, 18 Dec, 2024 at 8:48 AM
Firmware Pack installation instructions for IFP62 Series
Applies to: IFP62 Series ViewBoards Hardware Required: USB Flash Drive (FAT32 formatted)  How to format a USB Drive to FAT32 Identifying the correct ...
Wed, 18 Dec, 2024 at 3:48 PM
How to resolve a dual screen issue on the IFP52-2ED series
Applies to: IFP52-2ED EDLA-Certified ViewBoard  Issue: The display is exhibiting a dual screen as shown below. Identifying the Panel Code: Please r...
Mon, 23 Dec, 2024 at 2:41 PM
IFPXXG1 Series Display - Automatic Standby - How to Disable
Issue: The IFPXXG1 Series display shuts down after 4 hours of use and needs to be restarted. This is caused by an automatic standby setting.  Applie...
Thu, 26 Dec, 2024 at 9:14 AM
ViewBoard Display is stuck in a boot loop after being updated
After a ViewBoard Display performs an OTA (Over-the-Air) update and it is stuck in a boot loop, cycling between the Viewsonic, perform a manual reflash of t...
Wed, 17 Jun, 2020 at 3:41 PM
ViewBoard Touch not working with Chrome Browser
Issue When using the Chrome browser in Windows, some touch events, such as drag and drop,  are not recognized by the browser. Solution 1. If not...
Fri, 18 Feb, 2022 at 1:51 PM
Firmware Flash Instructions for IFP62 Series
A USB firmware flash is used when the OTA (over-the-air) update is not a viable option or a complete reflash of the firmware is required.  If you would lik...
Tue, 31 Dec, 2024 at 2:54 PM
How to annotate over content when using Windows on a Viewboard
Applies to: ViewBoard displays myViewboard for Windows For annotating over active images, such as those on a webpage you are browsing, or marking it...
Tue, 14 Jan, 2025 at 8:22 AM